Financial Protection

ATOL

ATOL protects you from losing your money or being stranded abroad. If a tour operator goes out of business, the Civil Aviation Authority will ensure you do not lose the money you have paid, or if you're abroad, they will arrange for you to finish your holiday and fly home.

We hold an Air Tour Operators Licence (ATOL) granted by the Civil Aviation Authority.  Our ATOL number is 3971.  This ensures that the flight-inclusive holidays on this website are financially protected by the ATOL scheme.  Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. If you do not receive an ATOL Certificate, then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Your flight & holiday must be booked together within a 24 hour period to qualify for ATOL protection. ATOL protection does not apply to holiday products added outside of 24 hours of flight booking or travel products purchased without a flight (e.g. car hire, hotel accommodation) or flight only bookings.

ABTA

We are a tour operating member of ABTA (the Association of British Travel Agents). Any land only arrangements (holidays without any flights) you book with us are covered by our ABTA bond. ABTA’s Code of Conduct also requires us to offer you the highest standard of service. Our ABTA number is W131X.

For more information about ABTA, visit their website.

IATA

IATA - Registered with the International Air Transport Association.  IATA's mission is to represent, lead and serve the airline industry.  Our membership number is 91253746.